She helps organizations to completely overhaul their service culture, making them customer-centric, which has made them highly profitable and sustainable. She is a Certified Customer Service Professional, Trainer and Consultant, who is very resourceful an highly innovative. With customer service experience spanning over 12 years in Retail, Logistics and Real estate, She is currently, the Founder and Customer Service Consultant of ETO Business Service Solutions International. She is very passionate about Excellence in Customer service, Customer experience and Customer support. She helps businesses develop strategies and implement processes that improve service delivery in order to achieve Customer satisfaction every time and ensure Sustainability.