It’s been an impactful year for WAACSP and the CX community in West Africa! Now, it’s time to take stock, reflect, and plan for the future.

 

We are excited to invite you to our End of Service Year Webinar, happening:

 

Dates: December 20–21, 2024

 

Venue: Online

 

Time: 18:00 GMT each day

 

This year’s session promises to be impactful, engaging, and memorable. Highlights include:

 

A review of 2024 events and activities.

 

Inspiring speeches and admonitions from our leaders.

 

A presentation on preparing for the challenges of 2025 and beyond.

 

We are honored to feature two of WAACSP’s esteemed global resource persons:

 

1. Benard Osei Duah (BOD) - Patron of WAACSP, who will share insights on how CS/CX professionals can:

 

Monetize their expertise.

 

Utilize data and work time to demonstrate their contributions to company profitability.

 

Showcase their value to attract better pay and opportunities.

 

2. Jennifer Orode - Fellow of WAACSP, who will discuss the essential skills, certifications, and career advancements CSPs need in 2025 to thrive in an evolving industry.

 

Dress Code: A touch of purple (WAACSP’s color) or red (in the spirit of Christmas, if you celebrate).

 

Registration: The webinar is free and open to all! Click here to register and secure your spot.

 

Join us as we celebrate the end of 2024 and prepare for the exciting opportunities ahead.

 

See you on December 20th!

Share This Post: