The West Africa Association of Customer Service Professionals (WAACSP) proudly celebrates one of our own Mrs. Ifeoma Tete Mbuk as she releases her second book on customer experience titled 55 Exceptional & Transformative Customer Service Quotes.

 

About the Book

This latest work is a curated collection of 55 insightful quotes that delve into the nuances of customer service. Each quote is designed to inspire professionals to elevate their service delivery, foster customer loyalty, and drive business growth. The book serves as both a motivational guide and a practical tool for anyone committed to excellence in customer interactions.

 

About the Author

Mrs. Ifeoma Tete Mbuk is a renowned CX strategist and CEO of YFY Consulting Services. With a wealth of experience in customer service, she has become a highly sought-after consultant and trainer across West Africa. A respected thought leader in the field, Mrs. Tete Mbuk consistently inspires through her dedication to service excellence. Her latest release a structured variation of her first book features a powerful collection of quotes crafted to motivate CX professionals and provide practical guidance for delivering outstanding service.

Notably, the back cover of the book features glowing reviews by two global authorities Shep Hyken, New York Times Best-Selling Author and one of the world’s top voices in Customer Service, and Ogbo Awoke Ogbo, renowned Business Owner, Coach and founder of Transformation Hacks.

At WAACSP, we applaud Mrs. Tete Mbuk’s unwavering commitment to raising the standard of customer experience across Africa and beyond. Her work is a testament to her passion for service, growth, and empowering professionals with the tools they need to excel.

Congratulations, Mrs. Tete Mbuk, on this remarkable milestone!

 

Get Your Copy

55 Exceptional & Transformative Customer Service Quotes is now available on Amazon. Enhance your customer service skills and gain valuable insights by securing your copy today.

Order on Amazon

 

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