A confident self-starter who has a clear understanding of the expectations of different customers. An expert at managing customer enquiries, resolving queries and providing information to callers. A passionate best practice advocate who possesses extensive face to face customer service experience and continually searching for ways to improve processes and has a track record of creating positive outcomes across all levels. Key strength lies in keeping complaints at minimum, encouraging customers to come back for more and quickly learning all there is for new product and services.
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