Oluwakemi Ogunleye Aanuoluwapo

WAACSP/AF/453

Service-minded Customer Experience Manager with 10+ years of experience in customer service delivery, business process improvement, banking operations and a broad knowledge of Payment Infrastructure within a diverse environment. Bringing knowledge of customer loyalty, relationship and value management to achieve Financial Inclusion and Customer Satisfaction. Possess keen ability to assess ineffective areas of customer service and propose effective solutions.