The WAACSP 2022 customer service year end roundtable


The WAACSP 2022 customer service year end roundtable

It’s been an amazing service year for us at The WAACSP and members of the CS community,  individually as CSPs and at different work spaces. The Association will end the 2022 service year with a roundtable to:

- Look at the year in retrospect/review.

- Share workplace experiences, ask questions and get answers to all challenges CSPs encountered in the course of the discharge of their duties in the year 2022 and beyond.

- E-meet our fellows and co professionals, network and create a common atmosphere of likeminds.

- Listen and hear from our patrons, resource persons and leadership of the association.

The end of service year roundtable will hold on:

Friday Dec, 16
Saturday Dec, 17 2022.

Friday : 17:00hrs - 20:00hrs

09:00hrs - 12:00hrs
(All GMT time)

Virtual via Zoom platform.

Attendance: FREE but registration is required.

Renowned fellows of the association will speak and answer customer service questions on these sectors:

- Banking.

- Telecommunications.

- Supply chain & logistics.

- Healthcare.

- Online Sales.

Are you a customer service professional and have had challenges on service fronts with:

- Internal or external customers.

- Company policies.

- Consumer/customer rights.

- Workplace procedures  and ethics conflicts.

- Reporting line conflicts.

- plus lots more


Register to attend this enlightening webinar and also submit your question to be asked and answered at the program via this link

Each session’s opening and closing speeches will be by our patrons; ‘Sola Salako Ajulo, Stephen Essien and Benard

Keynote speaker: Mr Babatunde Irukera - Executive Vice Chairman, Federal Competition & Consumer Protection Commission (FCCPC) Nigeria.

Our patron Rufai Oseni will end the 2022 service year with a valedictory speech centered on; ‘Keeping the faith in service’

It promises to be an enlightening program that will grow participants knowledge in an atmosphere of candor and relaxation amongst fellow service professionals, senior industry leaders and mates.

Come and let’s end the year on a high!!

Yvonne Ohui MacCarthy
- Board chairperson of The WAACSP.