Comfort Oluwafemi Olamide

WAACSP/NA/2025/767

Comfort Olamide Oluwafemi is a passionate Customer Experience Executive with over 3 years of multichannel support experience across email, live chat, Telegram, and CRM platforms. She has successfully supported tech and digital clients, consistently improving customer satisfaction and retention through empathy, clarity, and fast resolution. Fluent in English and Yoruba, with a growing command of French (basic level and actively improving), Comfort brings cross-cultural sensitivity and professionalism to her interactions—key traits for today’s world customer landscape. She contributed to regional customer satisfaction surveys through her volunteer work with the Nigerian Customer Service Index and is committed to ongoing professional growth. Comfort combines emotional intelligence, digital fluency, and a heart for people to create exceptional experiences that resonate.