English, Igbo    Nigeria    Administrator    Customer Service Officer (Admin)

Psychology graduate with over seven (7) years of experience as an Administrative Professional in various sectors, including education, healthcare, non-profit, and commercial. Expertise in streamlining office operations, managing academic programs, and providing executive-level administrative support that enables senior leadership to make informed decisions. Certified Customer Service Professional (CCSP) skilled in handling sensitive information with discretion, fostering effective communication, and coordinating projects from initiation to completion. Proven track record in: ✅ Optimising administrative workflows for efficiency. ✅ Supporting program management and stakeholder engagement. ✅ Enhancing documentation systems using Microsoft Office Suite. ✅ Improving team productivity through effective scheduling and record-keeping. Passionate about fostering organised, efficient and positive work environments.