English    Nigeria    Administrator    Customer Service Officer (Admin)

I currently serve as the Administrative Manager at Lily College of Nursing Sciences, where I lead key functions including administrative operations, human resources, student support services, and customer experience management. My role focuses on driving operational efficiency, ensuring regulatory compliance, and creating a positive experience for all stakeholders, students, staff, and partners alike. I also play a central role in cultivating a respectful, performance-driven workplace culture. With over nine years of progressive experience across administration, customer service, and people operations, I bring a strong track record in team leadership, strategic communication, and operational excellence. My approach combines accountability, collaboration, and strategic problem-solving to deliver measurable results and support institutional growth.