I am proactive, friendly & customer service oriented. I have worked as a contact agent for three years and I have developed an impeccable phone manners and politely dealt with different types of customer challenges. I have handled 700+ calls per day, recorded customer interaction with the use of customer relationship management application and followed up to ascertain customer satisfaction. I am confident that I have contributed to the growth of the company. I hope to offer my skills to businesses looking for the right customer service professional in the near future.
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