Certified Member

Teresa

Teresa Okolo Chizobam

WAACSP/NA/2025/814

Teresa Okolo is a dedicated and versatile Customer Experience and Emergency Support Professional with over 4 years of hands-on experience across the healthcare, hospitality, and service industries. Currently serving as a Medical Emergency Dispatcher at Emergency Response Africa, she expertly handles high-pressure calls, coordinates critical ambulance services, and ensures timely and compassionate client support. She has previously led frontline teams as a Client Service Manager and Supervisor, where she demonstrated exceptional skills in team coordination, customer satisfaction, operations, and communication. Teresa is known for her ability to remain calm under pressure, resolve complex service issues, and deliver tailored solutions that exceed expectations.


  1. Language: English

  2. Location: Nigeria

  3. Category: Basic

  4. Industry: Administrator

  5. Level: Basic

  6. Specialization: Call centre representative/agent (Telecomms)

  7. Number of years in Customer service: 5

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