WAACSP/NA/2025/814
Teresa Okolo is a dedicated and versatile Customer Experience and Emergency Support Professional with over 4 years of hands-on experience across the healthcare, hospitality, and service industries. Currently serving as a Medical Emergency Dispatcher at Emergency Response Africa, she expertly handles high-pressure calls, coordinates critical ambulance services, and ensures timely and compassionate client support. She has previously led frontline teams as a Client Service Manager and Supervisor, where she demonstrated exceptional skills in team coordination, customer satisfaction, operations, and communication. Teresa is known for her ability to remain calm under pressure, resolve complex service issues, and deliver tailored solutions that exceed expectations.
Kindly fill the form below to engage: