Welcome to 2025! A year of new possibilities, professional growth, and career-transforming opportunities with the West Africa Association of Customer Service Professionals (WAACSP).

 

After an eventful 2024, WAACSP is set to offer even more capacity-building programs, career-advancing certifications, and skill-enhancing interventions to help service professionals excel.

 

To set the tone for the year, WAACSP’s first event of 2025 will take place on:

 

Date: Saturday, February 15, 2025

Time: 6 PM (Ghana) | 7 PM (Nigeria)

Venue: Online (Register Here)

 

What to Expect

 

The Year in Prospect – Key industry insights and expectations

 

Schedule of Activities – Upcoming training and certification programs

 

New: 

Service Points – Attendees earn 2 WAACSP Service Points

 

 

Keynote Speaker & Special Presentation

 

Keynote Speaker:

Lady Yvonne Ohui MacCarthy, Board Chair of WAACSP

 

Special Presentation:

Bernie Osei-Duah (BOD), Patron of WAACSP, will present on:

"How to Use Stats, Numbers, and Data to Show Your Career Worth."

 

Originally scheduled for WAACSP’s End-of-Service Year Webinar, Mr Bernie was unavoidably absent. Now, attendees will have the chance to gain valuable insights on using data to show their worth and how they’ve impacted bottom line and organization’s profit and brand value.

 

Introducing WAACSP’s Service Point System

 

WAACSP has launched a Service Point Calculation System to reward active participation.

This webinar is the first event to award service points, and attendees will earn 2 points for participation.

 

To Learn more about WAACSP Service Points: Click Here

 

Register Now & Position Yourself for Success in 2025 and beyond. 

 

For inquiries: 📧 service@thewaacsp.com | +233 (0)55 652 0112

 

 

See ya!!

Share This Post: